Return & Refund Policy

Overview Return & Refund Policy

Our Return & Refund Policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Outfit Leather has remained steadfast behind its quality for a long time and this is the very explanation why clients discover the pride wearing it. Before transportation, an item is in every case all around observed and cross-checked as your fulfillment is significant for us. Having overall clients, the need for flawlessness in outcomes is a key factor. Yet, if there should be an occurrence of Refund and Return, certain viewpoints should be dealt with.

TERMS TO RETURN ITEMS:

  • The product must be returned in the original packaging.
  • The condition of the jacket should be as good as new; nothing changed, torn, or damaged.
  • There is a 15-day money-back or product exchange, if there is a mistake from the side of Outfits Leather or as mentioned in the policy.
  • The customer will be liable to pay the transport charges for the items they return, or exchange.

To complete your refund and return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

NON-RETURNABLE ITEMS:

  • Handcrafted things and unique orders are not returnable or interchangeable. These things are exceptionally made for yourself and can’t be returned.
  • We process all orders with focus and rigorously advise purchasers to choose sizes and tones carefully (otherwise Outfits Leather will not be responsible). Size outlines are accessible for estimating your size on our site. On the off chance that you have any inquiry in regards to measuring, if it’s not too much trouble, send us an email at [email protected]
  • Worn or changed things can’t be returned. jackets bought to be examined upon receipt. Kindly reach us preceding returning/trading any product.
  • All of our on-sale items are final and non-refundable (NOT eligible for refunds).
  • Custom Orders
  • Custom orders are made specifically for a person and it is not possible for us to re-sell it. Therefore, custom orders are Non-Refundable. However, if there is any issue with the custom order, we can try our best to resolve the issue.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {[email protected]}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] 

Refund and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • A refund will be made to your original payment method.
  • Return shipping charges are non-refundable.
  • 25% to 40% restocking fee will be deducted in case of return.

Shipping Returns

To return your product, you should mail your product to: {[email protected]}.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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